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Clinical Support Services Coordinator

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Please see Special Instructions for more details.

You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee.

Position Information

Position Information

Position Number 69190
Type of Recruitment External
Position Title Clinical Support Services Coordinator
Position Summary

Under general direction of the Assistant Dean of Clinical Operations, provides nursing care of patients: plans and oversees departmental staff nursing activities, ensuring patient satisfaction and adherence to policies, procedures , standards, and regulations.

Required Qualifications


Graduate of an accredited school of nursing.
Current registration with the State of Michigan Board of Nursing as a Registered Nurse (RN), or registry eligible.
Two years’ work experience as a Registered Nurse.
Active CPR and BCLS certifications.
Previous experience supervising the work of others.
Interpersonal/human relations skills.
Attentiveness to detail.
Ability to prioritize duties and delegate responsibilities.
Ability to use protective equipment and respond to emergency situations.
Ability to perform the essential functions of the job.

Preferred Qualifications


Bachelor of Science in Nursing degree.
Current basic cardiac life support and AED certification.
Work experience in ambulatory primary health care, preferably in a college health setting.
Understanding of the physical, psychological, and social demands placed on a university student.
Basic computer skills, including experience with medical practice software applications.

Duties & Responsibilities


Plans, organizes, and oversees clinical staff to provide patient care; evaluates care and ensures customer satisfaction: oversees the department’s daily staffing requirements: orients clinical staff to their job responsibilities; provides leadership in clinical problem solving.
Assists with staff recruitment and ensures a skills appropriate orientation plan for new clinical staff members.
Provides timely feedback; evaluates and schedules in- services/training as needed.
Serves as liaison between clinical support staff, administration and providers.
Delivers exceptional patient care by functioning at the top of the RN license.
Ensures department activities and records are in adherence to appropriate licensing and regulatory requirements; maintains clinical skill and knowledge necessary to set standard and work in clinical areas of nursing; assists with patient’s examinations and /or questions.
Develops, implements and interprets organizational policies and procedures, and nursing standards and regulations.
Assists with preparing the departmental fiscal budget.
Serves as primary emergency infection/disease liaison reporting responsibilities with health department and Central Michigan University.
Serves as front line support ensuring CMU Health remains in compliance with OSHA, MSDS, and blood borne pathogen training and standards.
Oversees disposable and pharmaceutical inventory.
Provides review and recommendations with prior authorizations, pre- certifications, and referral processes optimizing workflows and patient experiences.
Performs other duties as assigned.

Supervision Exercised

Supervisors are expected to support the Leadership Standards of Central Michigan University and foster a culture that inspires excellence. The Leadership Standards define how we lead and treat others in our teams. As leaders, it is our responsibility to seek input from our teams to continuously improve leadership abilities and demonstration of the standards. Additionally, it is our responsibility to encourage and support the growth and development of those whom we lead. At CMU, we encourage employees to grow both personally and professionally, and thus advance CMU’s culture of excellence.

Message to Applicants

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Employee Group Professional & Administrative -Salary
Staff Pay Level<br><br><a href=
Pay Range $50,000 - $65,000
Division Academic Affairs
Department University Health Servies
Position Status Regular
Position End Date
Employment Status Full-Time
FTE 1.0
Position Type 12 month
Weekly Work Schedule Monday - Friday, 8:00a.m.- 5:00p.m.; evenings and weekends as required
At Will? No
Location Mount Pleasant, MI
About the Department
About CMU

Founded 125 years ago, Central Michigan University is a major, national university with 26,000 students, more than 30 remote locations in the U.S. and Canada, and 225,000 alumni worldwide.

CMU offers more than 200 academic programs at the undergraduate, master’s, specialist and doctoral levels. Academic excellence is found in programs considered among the best in the nation, such as engineering, information systems, neuroscience, physician assistant, physical therapy, sales, logistics, fashion merchandising and design, advertising, marketing, public relations, and broadcasting. Central has been a pioneer in extended learning for nearly 50 years, and its online programs for undergraduates and the military, as well as its online MBA and online graduate education for teachers and school leaders, are nationally ranked.

Central Michigan University expands its academics with immersive, hands-on opportunities such as research, volunteering, study abroad, internships and leadership experiences.

The fourth-largest university in Michigan began with the mission of addressing a demand for teachers prepared and qualified to lead classrooms and educate future generations. That commitment to fulfilling unmet needs continues today through many newer programs, including our College of Medicine, which in May 2017 graduated its first class of doctors dedicated to serving medically underserved communities.

Employees have access to fitness facilities and a nationally recognized wellness program as well as health care and benefits that exceed regional, state and national norms.

With student-athletes who are expected to perform equally well in the classroom and on the field, CMU is a member of the NCAA Division I Mid-American Conference. CMU Athletics regularly earns accolades for student excellence in the classroom (almost 30 percent of our students were honored in spring 2017 for GPAs of 3.5 or higher) and on the field, with frequent men’s and women’s championship seasons in sports such as football, basketball, gymnastics, field hockey, soccer, baseball and softball, and wrestling.

Central is located in a quaint, tight-knit community in the heart of central lower Michigan. Our community offers a robust mix of outdoor opportunities, family attractions. and restaurants and brew pubs. Mount Pleasant’s small-town life is complemented by cultural activities on campus, including concerts, plays and guest speakers. Mount Pleasant is an hour or two from most Michigan destination spots, including Detroit, Grand Rapids, Lansing and Ann Arbor, as well as the state’s sunset beaches, golf and ski resorts, and our famous “Up North” communities, state parks and lakes.

EEO Statement

CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate in employment against persons based on age, color, disability, gender, gender identity/gender expression, genetic information, familial status, height, marital status, national origin, political persuasion, race, religion, sex, sexual orientation, veteran status, or weight (see http://www.cmich.edu/ocrie.)

If you wish to see “EEO is the Law” posters, please click here.

Posting Begins 02/07/2018
Posting Ends
Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this vacancy? Please indicate the specific source by title (i.e., CMU website, HigherEdJobs.com, Higher Education Recruitment Consortium, The Chronicle, specific professional association, specific list serv, etc.):

    (Open Ended Question)

  2. * Are you currently an internal employee of CMU according to the <a href="https://www.cmich.edu/fas/hr/Documents/internal-candidate.pdf#search=definition%20of%20internal">university's definition</a>?
    • Yes
    • No
  3. * If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").
    • Not Applicable
    • Office Professional
    • P&A, SO or Faculty
    • Public Broadcasting
    • Police
    • Service Maintenance
    • Supervisory/Technical
  4. * Are you a graduate of an accredited school of nursing and currently are registered with the State of Michigan Board of Nursing?
    • Yes
    • No
  5. * Do you have supervisory experience?
    • Yes
    • No
  6. * Do you have at least two years of work experience as an RN?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
  1. Recommendation Letters